ABOUT ME Michelle Sardoncillo

Hi! I'm Michelle, I'm a former general virtual assistant in an Australian company for years and now works as an independent general virtual assistant, helping people like you get the most out of their time and money by outsourcing tasks that used to take up most of your day. I specialize in providing virtual assistant services to coaches, consultants, course creators, and professional service providers.

I offer a wide range of virtual assistant services to help streamline your business operations and achieve your goals. Whether you need help with administrative tasks, lead generation, social media management, email marketing, graphic designing or website management, and many more.

With years of experience in this industry, I have the skills and expertise to deliver high-quality work and help you grow your business. I understand the unique needs of entrepreneurs and business owners, and that's why I offer flexible services that can be customized to meet your specific requirements.

I love working with business owners who are passionate about what they do because it's so much fun being able to make someone's dreams come true. It's also great because it gives me an opportunity to work with people, which means that they'll be able to give 100% of themselves when we're working together.

With years of experience, I love working in the digital space and helping people get their business up and running.

I look forward to working with you and helping you achieve your business goals.

Michelle

EXPERIENCES

Executive Assistant / Graphics & Tech Support | North Vancouver, Canada - Remote

Handled general administrative duties, managed project workflows, and kept daily operations running smoothly. Assisted with scheduling and financial record-keeping, audits, created graphics, videos, and other content, and managed social media marketing to maintain a consistent brand presence. Also helped with basic web design (UI) and set up integrations and automations to improve efficiency and many more.

Administrative Assistant | North Vancouver, Canada - Remote

Assisting in organizing daily operations, maintaining accurate and up-to-date information, and ensuring all leads are properly tracked and followed up. Managed scheduling and coordination to keep tasks and appointments on time while supporting smooth communication across teams and clients. Consistently maintained an organized workflow to improve efficiency and ensure nothing falls through the cracks.

Front Desk Coordinator| Illinois, USA - Remote

Experienced in customer relationship management (CRM), handling administrative tasks, and managing inbound calls with a focus on delivering strong customer service. Skilled in using digital automation tools to improve processes and streamline operations, ensuring smooth and efficient workflows across teams and many more.

Executive Assistant / Project & Operations Manager | Illinois, USA - Remote

Managed general administrative tasks, overseeing project workflows, and ensuring smooth day-to-day operations. Responsibilities included invoicing, graphic design, video editing, and content creation, as well as handling social media marketing and management to maintain consistent brand presence. Additionally contributed to basic web design (UI) and implemented integration and automation processes to streamline efficiency and many more.

Digital Marketing/Administrative Assistant | Sydney NSW, Australia - Remote

Extensive experience as a tech-savvy professional, with enhanced capabilities in data entry, data collection, invoicing, administrative support, and virtual assistance. Proficient in CRM management, social media management, graphic design, basic video editing, and WordPress web design (UI), among other digital tools. Equipped with the skills to deliver efficient and high-quality solutions across diverse professional settings. many more.

Administrative Assistant | Philippines - On site

Skilled in graphic design, web design, and web content creation, with experience managing and updating websites. Strong in administrative assistance, office support, and data entry. Also experienced in website project management and production, ensuring accuracy and consistency across digital and administrative tasks.

Technical Support Representative | Philippines - On site

Technical support representative that answers incoming phone calls and troubleshoot customer tech problems specifically in cables, internet and phones.

Customer Service - Intern | Philippines - On site

Provide assistance to customers, handle call inquiries, Introducing and provide instructions to customers on their online transactions.

Other Experiences

Organizational Officer - Auditor | Junior Finance Executives (JFINEX) - University of Mindanao

Performed comprehensive audits of financial records and operational processes to ensure accuracy, compliance, and integrity. Evaluated internal controls and recommended improvements to enhance efficiency. Prepared detailed audit reports and supported the implementation of corrective actions to ensure compliance with organization policies and regulations.

Quick Pro Academy

In addition to my technical and virtual assistant experiences, I have further developed my knowledge and skill set by participating in an online freelancing course. This training has enabled me to expand my capabilities and acquire additional skills that complement my professional expertise.

Community Volunteered Experienced - Church Catechist

I have dedicated time to nurturing and educating children on their spiritual journey, emphasizing the importance of spiritual values to foster personal growth and a deeper understanding of faith.

Personal Traits, Behaviors, & Skills

✨ Highly Detail-Oriented and Organized:

Proven ability to manage multiple tasks simultaneously with meticulous attention to detail, ensuring accuracy and efficiency in all duties.

📊 Analytical and Numbers-Oriented:

Proficiency in data entry, data collection, CRM management, and invoicing demonstrates comfort and strength in handling numerical data and analytical tasks.

🗣️ Strong Communication Skills:

Excellent verbal and written English communication skills, backed by extensive experience in customer service and administrative roles requiring clear and effective communication.

⚙️ Proactive and Tech-Savvy Mindset:

Continuously pursuing new opportunities for personal and professional growth within tech-driven environments, demonstrating initiative and eagerness to contribute positively to a dynamic team.

👩🏻‍💻 Hardworking and Dedicated:

Consistent demonstration of dedication, goal-oriented performance, and reliability in previous roles, meeting deadlines and exceeding expectations without compromising quality.

🚀 Self-Motivated and Adaptive:

Capable of independently managing responsibilities with minimal supervision, quickly adapting to evolving tasks, and proactively seeking to enhance skillsets through continuous learning, such as currently undertaking additional training in data analysis.

💫Adaptability and Quick Learner:

Demonstrated a consistent ability to quickly learn new software tools and adapt effectively to evolving technologies and workflows—reflective of dedication, flexibility, and proactive engagement in tech-focused roles.

DISC profiles evaluates in four areas:

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Your DISC personality type

Your unique sequence of scores characterizes you in a specific way. The positive impact you are likely to make on people is:

You are responsive to challenges in a practical, realistic and enthusiastic manner. You are a fact orientated person capable of providing help based on solid information. You are assertive, self- sufficient and individualistic. People are likely to perceive you as being rational and creative at the same time.

35% Dominance - Characterized by the following traits:

Decisive.
Problem Solver.
Risk Taker.
Self Starter

9% Influence - Characterized by the following traits:

Enthusiastic.
Persuasive.
Optimistic
Emotional

31% Steadiness - Characterized by the following traits:

Team player.
Steady.
Predictable.
Understanding.

25% Compliance - Characterized by the following traits:

Analytical.
Conscientious.
Precise.
Systematic.

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